Refund policy

Return & Refund Policy

At our company, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help.

Returns

You have 7 days from the date of delivery to request a return.
To be eligible for a return:

  • The item must be unused, in original condition, and in original packaging

  • Proof of purchase (order number or receipt) is required

We reserve the right to refuse returns that do not meet these conditions.

Non-Returnable Items

The following items cannot be returned:

  • Digital products or downloadable items

  • Services already delivered

  • Customized or personalized products

  • Items purchased on sale or clearance

Refunds

Once we receive and inspect your returned item:

  • We will notify you regarding approval or rejection

  • If approved, your refund will be processed within 5–10 business days

  • Refund will be issued via the original payment method

Late or Missing Refunds

If you haven’t received your refund:

  • Check your bank account again

  • Contact your payment provider

  • If still not received, contact us for support

Exchanges

We only replace items if they are defective or damaged.
If you need an exchange, contact us with proof (images/video).